Privacy Policy

1. Introduction

VSK Siva Contractors ("we", "us", or "our") operates the website vsksiva.in (the "Site"). We are committed to protecting the privacy of every visitor and customer. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and your rights regarding your data.

VSK சிவா கான்ட்ராக்டர்ஸ் உங்கள் தனியுரிமையைப் பாதுகாப்பதில் அர்ப்பணிப்புடன் உள்ளது. இந்தக் கொள்கை, நாங்கள் சேகரிக்கும் தகவல்கள், அவற்றின் பயன்பாடு மற்றும் உங்கள் உரிமைகளை விளக்குகிறது.

This policy is published in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and is designed to be forward-compatible with the Digital Personal Data Protection Act, 2023 (DPDP Act) once its rules are notified.

2. Information We Collect

a) Information You Provide

When you submit our contact/inquiry form, we collect:

• Name — to address and identify you
• Phone number — to contact you regarding your inquiry
• District / Location — to assess project feasibility in your area
• Service type — to understand your requirement
• Message — any additional project details you share

b) Information Collected Automatically

When you visit the Site, certain data is collected automatically through cookies and similar technologies:

• IP address
• Browser type and version, device type, operating system
• Pages visited, time spent on pages, referral source
• Cookie identifiers and session data

This data is collected via Google Tag Manager and Google Analytics and is used solely to understand website usage patterns and improve our services.

3. Purpose of Collection

We use your personal data for the following purposes:

• Responding to your service inquiries
• Providing quotations and scheduling site visits
• Communicating with you about your project
• Improving website performance and user experience through analytics
• Complying with legal obligations

We process your data based on your consent, given when you voluntarily submit the inquiry form. You are not obligated to provide any information, but we may not be able to respond to your inquiry without it.

4. Third-Party Sharing & Disclosure

We do not sell your personal data to anyone. We share data only with:

5. Cross-Border Data Transfer

WhatsApp and Google may process your data on servers located outside India. By submitting the inquiry form or continuing to use the Site, you consent to this transfer. We ensure that such transfers are made to service providers with appropriate data protection practices.

6. Cookies & Tracking Technologies

The Site uses cookies for the following purposes:

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

7. Data Retention

We retain personal data collected through the inquiry form for the duration of the service engagement plus one (1) year thereafter, unless a longer retention period is required by law. Analytics data is retained as per Google Analytics' default retention settings.

8. Data Security

We implement reasonable security practices to protect your personal data, including:

• HTTPS encryption on all pages of the Site
• Access to personal data restricted to authorized personnel only
• Third-party services (WhatsApp, Google) with their own enterprise security

While we take all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure.

9. Your Rights

Under applicable Indian law, you have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Erasure — request deletion of your personal data
• Withdraw consent — withdraw your consent at any time by contacting us

If you withdraw consent, we may not be able to provide our services to you. To exercise any of these rights, please contact our Grievance Officer (see below).

10. Children's Data

This website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has submitted personal data to us, please contact us and we will delete it promptly.

11. Grievance Officer

In accordance with Rule 5(9) of the IT (SPDI) Rules, 2011, the details of the Grievance Officer are as follows:

Grievances will be acknowledged within 30 days of receipt.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: